File Maintenance

Style / Color / Size master, Customer Bill to, Ship to, DC, Sales Terms file

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Invoice Processing

Sales Order / Data Entry, Pick Tick Creating / Allocation

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Import Management

Purchase Order Management, Shipment tracking

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Customer Services

Handle Customer Service Calls, Research & provide info for customer

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About Us

Our mission and goals

At Cresc Datasoft Pvt. Ltd. (CRESC), we provide an end to end back office (Master File to Financial Statements) management to the garment import industry at a very competitive price to you. We are a team of dedicated professionals with 100+ years of combined supply chain management experience. At CRESC we strive to provide our clients with Business Process and related IT Solutions to achieve a highly efficient back office resulting in increased bottom-line and reduced hours managing the back office.

One stop EDI & Data Processing solutions

  •    We understand your specific business process, needs and issues
  •    We are IT and Business Process Outsourcing experts
  •    One stop solution for all your data processing needs
  •    We are totally geared up to to manage seasonal rush
  •    Let the domain specialist handle your back office processing needs
  •    Substantial cost savings & increased profits
  •    Seamless integration with our data processing applications
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Our Services

Revolutionary Industry Solutions @ Competitive Pricing

Master File Maintenance

  •     Style / Color / Size master
  •     Customer Bill to, Ship to, DC
  •     Sales Terms file
  •     Royalty
  •     Vendor Customized MIS Reporting

Credit / AR Management

  •     Factor Data Entry
  •     Maintain Factor approvals / declines
  •     Maintain non factor / house credit limits
  •     Factor assignments
  •     Cash application and aged AR reporting
  •     Customized reporting


  •     UPC Maintenance
  •     Purchase Order (850)
  •     Invoice (810)
  •     ASN (856)
  •     GS1-128 / UCC 128 Labels UPC Catalog Maintenance (GXS, intertrade Catalog etc.)
  •     Request for routing / Instruction
  •     All other required documents
  •     Total integration with Order Management, AR and inventory

Order / Invoice Processing

  •     Sales Order / Data Entry
  •     Pick Tick Creating / Allocation
  •     Invoicing
  •     Customized reporting

Production / Import Management

  •     Purchase Order Management
  •     Shipment tracking
  •     LC Management
  •     Customized reporting

Customer Services

  •     Handle Customer Service Calls
  •     Research and provide information for customer grievances

Accounting / Bookkeeping

  •     Accounts Payable
  •     Accounts Receivable
  •     General Ledger
  •     Financial Statements

Use your own infrastructure

  •     We will do the work write/up
  •     We can use your existing system
  •     We can handle all your transactions remotely
  •     You can save substantially on employees and other associated expenses like insurance, real estate, etc

Retailer Compliance Check

  •     Packing Instructions
  •     Tags/Labels/Markings requirements
  •     Any other compliance requirements

Co-ordination with other entities

  •     Frt broker
  •     Factory
  •     Misc. suppliers (Labels, tags, trims, supplies etc)


Looking for exciting career opportunities
We are hiring for below positions

Job Position: AR Collection Specialist

We currently have an excellent opportunity for an Accounts Receivable Collection Specialist to join our team. The Accounts Receivable Collector is responsible for verifying, entering and posting Accounts Receivable data through the use of a computer terminal. Analyze and verify correctness of accounts and make regular collection calls to customers to ensure timely receipt of payments.

Job Role & Responsibilities :-

  • Review aging report on a daily basis. Research credits/over-payments immediately.
  • Maintain daily contact with delinquent accounts receivable customers and resolve discrepancies on a timely basis by providing necessary information, as requested (either through telephone, e-mail etc.).
  • Maintain up-to-date customer contact log via screen notes by recording dates, times and contents of telephone conversations/e-mail correspondence.
  • Review assigned portion of credit hold report every day and respond immediately to credit hold email alerts to ensure the timely release of orders when allowable.
  • Assist Credit/Collection Supervisor in establishing and maintaining credit lines by obtaining information through written requests or telephone contact to obtain financial information. Maintain corporate cash flow and keep bad debts to a minimum by making collection calls daily or as needed.
  • Serve as backup to other department members by being cross-trained in all phases of Accounts Receivable department i.e.: billing, credit, collections, and customer account maintenance.
  • Obtain customer credit card information and forward for processing.
  • Apprise Credit/Collection Supervisor and/or Controller of Key Accounts (past-due and/or problem accounts) through monthly discussions and review of the aging report.

Education & Experience Required

  • 2-4 years’ experience in Accounts Receivable with a strong emphasis on B2B accounts collection.
  • Knowledge of international collection is a must.
  • Excellent written and communication & proficient in MS Excel is required.
  • Customer service oriented and possess good problem solving abilities.
  • B.Com,/M.Com. & MBA Finance would be preferred.
Additional Information
  • Candidates are required to work in night shift only and willing to commute on their own.
  • Work Timing : 6:30 PM - 3:30 AM. (Monday to Friday) No Rotating Shifts.
  • Interested candidates can send their resume to

Job Position: Supply Chain Executive

The Supply Chain Executive is responsible for allocating inventory and incoming production to sales orders based on customer profiles and company standards. They are also responsible for providing support to internal departments by managing sales orders and providing reporting tools for business analysis.

Key Responsibilities :-

  • Analyze customer sales orders and allocate to inventory/production.
  • Determine and communicate orders needing extensions due to production delays or incorrect order dates. Maintain allocation rules on orders as needed.
  • Determine orders affected by factory short shipments or quality issues. Cancel or maintain orders as needed. Run reports for account notification.
  • Resolve all issues with customer/warehouse/sales team as per company standards to ensure maximum shippable.
  • Prioritize daily work load based on inbound freight schedules, monthly shipping goals, and open sales order status.
  • Manage inventory accurately on daily basis and resolve any factory overages/shortages.
  • Maintain all the master entries and files.
  • Schedule and run reports as needed.
  • Participation in special projects, department filing, and data entry as needed.
  • Analyze and process monthly aged inventory and requests.
  • Communicate daily with the Warehouse to ensure special requests are processed in a timely manner.
  • Maintenance of all order changes in Software Tool including date changes, cancellations, corrections to orders, reductions and increases to bulk orders etc.
  • Analyze customer distribution orders when received to ensure they do not exceed bulked quantities.
  • Process EDI (Electronic Data Interchange) orders and various other EDI documents.
  • Plan and execute special projects as assigned by Management
Skills Required:
  • Microsoft Office product knowledge; strong Excel/Word/Outlook
  • Excellent interpersonal, written and verbal communication skills
  • Detail oriented and exceptional organizational skills
  • Ability to work under pressure and handle multiple priorities effectively
  • Proficiency in computers especially with Excel formulas and applications
  • Good command on English language
  • A highly motivated and positive attitude is essential to this role.
  • Extensive customer service background and a flexible approach and willingness to be able to work to time sensitive deadlines is essential.
Additional Information
  • Candidates are required to work in night shift only.
  • Work Timing : 6:30 PM - 3:30 AM. (Monday to Friday) No Rotating Shifts.
  • Interested candidates can send their resume to

Job Position: Software Developer / Programmer

We currently have an excellent opportunity for Software Developer / Programmer to join our team. We are looking for talented people who will help in developing next breakthrough ideas. At a strategic level, our development team will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business.

Job Description / Responsibilities :-

  • Work closely with senior managers to design, implement and deploy applications.
  • Own the delivery of an integral piece of a system or application.
  • Management and execution against project plans and delivery commitments.
  • Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.
What we are looking for:-
  • Must have skills :-
    • HTML
    • CSS
    • Javascript, Jquery
    • PHP, MySql
    • SQL
    • Object Oriented Programming (Oops)
  • Good to have skills :-
    • MVC Architecture
    • Angular JS
    • SQL Server
    • MS Access
    • Any PHP Framework
    • Any Javascript Library
    • REST API
    • Web Server Management
  • 2 - 7 Years
Additional Information
  • Candidates are required to work in night shift only.
  • Work Timing : 6:30 PM - 3:30 AM. (Monday to Friday) No Rotating Shifts.
  • Interested candidates can send their resume to

Job Position: Order Processing Associate (Supply Chain Management)

This position requires working in US shift (Monday to Friday@ 6:30PM -3:30AM)

Job Description :-

  • Sales order creation.
  • Sales order allocation from inventory.
  • Sending Pick Tickets to warehouse for shipping.
  • Warehouse coordination on phone & emails.
  • Invoicing, Credit Memo & Return Authorization.
  • Coordination between Sales Rep, Owner(s) and others.
  • Inventory Management.
  • Factoring – Taking credit approvals from factoring company/Bank.
  • Work Timing – US shift (No Rotation – Mon to Fri) 6.30 PM to 3.30 AM.
Desired Candidate Profile:-
  • Prior experience of handling order processing/supply chain management cycle for major US retailers like Walmart , Saks, Macy’s, Bloomingdale, Nordstrom, etc. would be a big added advantage.
  • Prior experience in handling EDI (Electronic Data Interchange) orders (EDI-850, EDI-856, EDI- 810 etc.) would be desirable.
  • Must have excellent knowledge of advanced EXCEL.
  • Very good understanding of US business English.
  • Excellent English written and oral skills.
  • Ability to multi task and eye for details.
  • Ability to handle pressure and tight deadlines.
  • Any Graduate/ post-graduate with Good communication skills
  • 2-7 years of experience.
Additional Information
  • Candidates are required to work in night shift only.
  • Work Timing : 6:30 PM - 3:30 AM. (Monday to Friday) No Rotating Shifts.
  • Interested candidates can send their resume to

Job Position: Analyst - Finance & Accounts

Great opportunity to work with emerging BPO as “Analyst – Finance & Accounts”

Job Description :-

We are looking for Accounting & Finance professional to take responsibility for overall accounting and bookkeeping functions for US based Clients’. This position requires daily bookkeeping, AR, AP, Bank Reconciliation and closing the books to prepare the P&L account and Balance Sheets.

NOTE :- This position requires you to work on US shift (Monday to Friday – No Rotation) and you must have excellent ORAL & WRITTEN skills in US English.


  • Manage and oversee the daily operations of the accounting activities.
  • Process accounts payable/receivable, cash receipts, general ledger, payroll and utilities, treasury, budgeting, cash forecasting, revenue and expenditure variance analysis, capital assets reconciliations, bank account statement reconciliations, factor reconciliations, check/payment runs, fixed asset activity, debt activity etc.
  • Monitor and analyze accounting data and produce financial reports or statements.
  • Establish and enforce proper accounting methods, policies and principles.
  • Cost / Inventory / Variance analysis.
  • Coordinate and complete annual audits.
  • Provide recommendations.
  • Improve systems and procedures and initiate corrective actions.
  • Assign projects and direct staff to ensure compliance and accuracy.
  • Meet financial accounting objectives.
  • Establish and maintain fiscal files and records to document transactions.
  • Proven work experience in bookkeeping and accounting.
  • Candidates working with Auditor firm handling multiple small/mid-size company’s books would be given preference.
  • Must have working knowledge of Quick Books or equivalent software.
  • Advanced computer skills on MS Office, accounting software and databases.
  • Experience with American Market / BPO would be highly desired.
  • Ability to manipulate large amounts of data.
  • Proven knowledge of accounting principles, practices, standards, laws and regulations.
Education & Experience Required
  • B Com / M Com/ MBA- Finance / ICWA/ CS/ CA – Inter with decent communication skill.
  • 2 - 6 years of relevant experience.
Additional Information
  • Candidates are required to work in night shift only.
  • Work Timing : 6:30 PM- 3:30 AM.
  • Salary : Negotiable as per candidate’s Education and Experience
  • Industry : BPO / ITES
  • Functional Area : ITES, BPO, Customer Service, Operations/F&A
  • Role Category : NON Voice
  • Role : Analyst/Senior Analyst - (Nontechnical)

Job Position: Analyst - Supply Chain Management

Great opportunity to work with emerging BPO as “Trainee Analyst & Associate Business Analyst – Supply Chain Management”

Job Description / Responsibilities :-

Responsible for processing transactions pertaining to Supply Chain for our customers via written and over a call. Working with other staff, begin to own the contributor relationship between our company and our clients for day to day operations. Ensuring that relevant information is maintained and delivered in an accurate and timely manner.

NOTE :- This position requires you to work on US shift (Monday to Friday – No Rotation) and you must have excellent ORAL & WRITTEN skills in English.

Desired profile of the candidate

  • Process and maintain data accurately and in a timely manner onto databases using technical and Business Processing knowledge.
  • Communicate & liaise with clients, warehouse, and factors for resolution of data queries.
  • Developing expertise in data related issues.
  • Maximize usage of available tools/support to best of advantage to maintain/improve quality during daily operations.
  • Ensure data quality, accuracy, timeliness and completeness per company standards for the clients.
  • Support specific projects, as assigned by manager.
  • Adhere to change control procedures, data operations standards and current data policies and procedures.
  • Responsible for delivering high productivity and quality data.
  • Proactively identify and resolve data problems.
Education & Experience Required
  • Any Graduation/ post-graduation with Good communication skill.
  • 0-2 years of relevant experience (BPO or similar job experience will be given preference.)
Additional Information
  • Candidates are required to work in night shift only.
  • Work Timing : 6:30 PM- 3:30 AM.
  • Salary : As per Industry Standard
  • Industry : BPO / ITES
  • Functional Area : ITES, BPO, Customer Service, Operations/SCM
  • Role Category : NON Voice
  • Role : Analyst/Senior Analyst - (Nontechnical)

Job Position: Customer Service Executive

We currently have an excellent opportunity for a Customer Service Executive (Only Female) to join our team.

Job Description / Responsibilities

The CS executive is responsible to interact between the customers, sales team, warehouse and other entities involved in US Apparel/Garment supply chain process.

  • Customer Relationship Management.
  • Coordinate for closure of unwanted and partially fulfilled POs on periodic basis.
  • Be in touch with WH on regular basis for smooth shipment and resolve any issue raised regarding PO mismatch/excess etc.
  • Communicate with customer on shipping schedule, pricing, product availability, product/shipping, documentation, sample request, shipping and order confirmation.
  • Coordination on phone/emails with Sales Team for their order and shipping updates.
  • Ensure timely shipments from the warehouse & track the same till delivery.

Desired profile of the candidate

  • Candidates with prior experience in US customer support process preferred.
  • Excellent US English both oral and written.
  • Must have excellent working knowledge of MS Excel and must have good analytical skills.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Detail Oriented & Able to Multi-task.
  • Conflict Resolution - Ability to deal with others in an antagonistic situation.
  • Candidates with GARMENT MERCHANDISING / FASHION /BUYING HOUSE background preferred.
  • Must have cultural and geographical understanding of America.
  • Candidates from in and around New BEL Road , Yeshwanthpur, Hebbal preferred.
Education & Experience Required
  • Minimum of two years of customer relations, sales and/or order processing experience.
  • Excellent written and communication skills.
  • Customer service oriented and possess good problem solving abilities.
  • Degree in Garment Merchandising/ Fashion with related experience in Apparel/Garment industry or buying house would be preferred.
Additional Information
  • Candidates are required to work in night shift only.
  • Work Timing : 6:30 PM- 3:30 AM.
  • Salary : 3 Lakhs – 6 Lakhs
  • Industry : BPO / ITES
  • Functional Area : Customer Service, Operations, AR, Sales Coordination, Garment Merchandising.
  • Role Category : Voice and NON - Voice
  • Role : Executive/Senior Executive - (Nontechnical)

Job Position: System Administrator

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual should ensure that system hardware, operating systems, software systems, IP telephony system and related procedures adhere to organizational expectations and hence enabling smooth business operation.

Essential Functions:

  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Develop and maintain installation and configuration procedures.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
  • Create, change, and delete user accounts per request.
  • Provide support per request from employee/department. Investigate and troubleshoot issues.
  • Repair and recover from hardware or software failures.
  • Knowledge on Microsoft Active Directory is a must.
  • Knowledge of IP telephone system such as Grand stream or equivalent IP PBX system.
  • Must be very well versed with Remote Desktop Protocol and remote trouble shooting tools.

Knowledge / Skills:

  • Sound Technical and computer knowledge.
  • 1- 2 years of system administration experience.
  • Good communication and interpersonal skill.
Additional Information
  • Candidates are required to work in night shift only.
  • Work Timing : 6:30 PM- 3:30 AM.
  • Salary : 2.25 Lakhs – 3 Lakhs
  • Industry : BPO / ITES
  • Functional Area : It Support/ System Admin.
  • Role Category : Technical and NON - Voice
  • Role : System Administrator - (Technical)
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Drop us a line, whether it is a comment, a question, a work proposition or just a hello.
You can use either the form below or the contact details on the left.

Contact Us

Registered office & Center 1

Cresc Datasoft Pvt Ltd
3rd Floor, BSR Memoirs,
#15, New BEL Road,
Chickmaranahalli, RMV 2nd Stage,
Bangalore 560 094

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Center 2

Cresc Datasoft Pvt Ltd
2nd & 3rd Floor, Daffodil,
#2/6, 80 Feet Rd, RMV 2nd Stage,
Ashwath Nagar, Devasandra Layout,
Bangalore 560 094

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236 Possum Hollow Rd,
NJ 08831 USA

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